Privacy Policy

Agent-N Academy Privacy Policy

Last Updated: November 21, 2025

Agent-N ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, apply to our Academy, or become a member.

## 1. Information We Collect

We collect the following types of personal information:

### Information You Provide Directly:
- **Contact Information:** Name, email address, phone number
- **Application Information:** Details provided in application forms via Tally
- **Communication Data:** Messages sent through Skool, WhatsApp, email (Flodesk), or during sales calls
- **Payment Information:** Billing details processed through Skool, Fanbasis, or PayPal (we do not store complete payment card details)

### Information Collected Automatically:
- **Technical Data:** IP address, browser type, device information, operating system
- **Usage Data:** Pages visited, time spent on site, click patterns, referral sources
- **Cookies and Tracking:** Data collected via cookies on our ClickFunnels pages and Tally forms
- **Pixel Data:** Information collected through Facebook Pixel and Google Pixel for advertising and analytics purposes

## 2. How We Collect Your Information

We collect your information through:
- **Tally:** Application forms and surveys
- **Flodesk:** Email marketing and communications
- **Skool:** Community platform for course delivery and member interaction
- **ClickFunnels:** Landing pages and sales funnels
- **WhatsApp:** Direct messaging for application follow-up and support
- **Facebook Pixel & Google Pixel:** Website tracking for advertising and analytics
- **Zapier & n8n:** Automation workflows that connect our systems
- **Analytics Tools:** To understand website performance and user behavior

## 3. How We Use Your Information

We use your personal information for the following purposes:

### Primary Business Operations:
- Processing your application and enrollment
- Delivering course content and community access
- Communicating about your Academy membership
- Providing customer support and responding to inquiries
- Processing payments and managing billing

### Marketing and Communication:
- Sending marketing emails about Academy updates, training content, and promotional offers (you can unsubscribe at any time)
- Following up on applications via phone, email, WhatsApp, or text
- Sending relevant content based on your interests and engagement

### Analytics and Improvement:
- Analyzing website traffic and user behavior
- Improving our services, website, and course content
- Understanding which marketing campaigns are effective
- Creating custom audiences for advertising (Facebook, Google)

### Legal and Security:
- Complying with legal obligations
- Enforcing our Terms and Conditions
- Protecting against fraud and unauthorized access
- Resolving disputes

## 4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:
- **Consent:** When you agree to be contacted or provide information voluntarily
- **Contract Performance:** To deliver the Academy services you've enrolled in
- **Legitimate Interests:** For marketing, analytics, and business operations (where not overridden by your rights)
- **Legal Obligation:** When required by law

## 5. How We Share Your Information

We do NOT sell your personal information to third parties. We only share your data in the following circumstances:

### Service Providers:
We share data with trusted third-party platforms that help us operate:
- **Tally** (form collection and CRM)
- **Flodesk** (email marketing and CRM)
- **Skool** (course delivery and community)
- **ClickFunnels** (landing pages and funnels)
- **Zapier & n8n** (workflow automation)
- **Payment Processors** (Skool, Fanbasis, PayPal)
- **Facebook & Google** (advertising and analytics)
- **WhatsApp** (messaging)

These providers are contractually obligated to protect your data and use it only for specified purposes.

### Legal Requirements:
We may disclose your information if required by law, court order, or government request, or to protect our legal rights.

### Business Transfers:
If Agent-N is acquired or merged with another company, your data may be transferred as part of that transaction.

## 6. International Data Transfers

Some of our service providers (including Flodesk, ClickFunnels, and analytics tools) are based in the United States and other countries outside the UK and EU. By using our services, you consent to your data being transferred to and processed in these locations. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR standards.

## 7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Deliver targeted advertising through Facebook Pixel and Google Pixel
- Improve website functionality and user experience

### Types of Cookies We Use:
- **Essential Cookies:** Required for website functionality
- **Analytics Cookies:** Help us understand how visitors use our site
- **Marketing Cookies:** Used for advertising and retargeting campaigns

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

## 8. How Long We Keep Your Data

We retain your personal information for as long as necessary to:
- Provide services to active Academy members
- Maintain records for legal, tax, or accounting purposes
- Honor any opt-out requests or data deletion requests

**Data Retention Periods:**
- **Active Members:** For the duration of membership and indefinitely after unless deletion is requested
- **Non-enrolled Applicants:** Indefinitely for future marketing unless you opt-out or request deletion
- **Marketing Communications:** Until you unsubscribe or request deletion
- **Legal/Financial Records:** As required by UK law (typically 6-7 years)

You have the right to request deletion of your data at any time (see Section 10).

## 9. How We Protect Your Data

We implement reasonable technical and organizational measures to protect your personal information, including:
- Secure data transmission using SSL/TLS encryption
- Access controls limiting who can view your data
- Regular security assessments of our systems and providers
- Secure password requirements for member accounts

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

## 10. Your Rights Under GDPR

As a UK/EU resident, you have the following rights regarding your personal data:

### Right to Access
You can request a copy of the personal data we hold about you.

### Right to Rectification
You can request that we correct any inaccurate or incomplete data.

### Right to Erasure ("Right to be Forgotten")
You can request that we delete your personal data, subject to legal retention requirements.

### Right to Restrict Processing
You can request that we limit how we use your data in certain circumstances.

### Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.

### Right to Object
You can object to processing of your data for marketing purposes or based on legitimate interests.

### Right to Withdraw Consent
You can withdraw consent at any time where we rely on consent as the legal basis for processing.

### Right to Lodge a Complaint
You can file a complaint with the UK Information Commissioner's Office (ICO) if you believe we've mishandled your data.

**To exercise any of these rights, contact us at: noah@agent-n.ai or through our Skool community.**

## 11. Marketing Communications and Opt-Out

You can opt-out of marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us at noah@agent-n.ai
- Updating your preferences in the Skool platform

Please note that even if you opt-out of marketing, we may still send you transactional emails related to your membership, payments, or account.

## 12. Third-Party Links

Our website and course materials may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

## 13. Children's Privacy

Agent-N Academy is intended for individuals aged 18 and over. We do not knowingly collect personal information from minors under 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

## 14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email to active members (where appropriate)
- Posting an announcement in the Skool community

Your continued use of our services after changes constitutes acceptance of the updated policy.

## 15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

**Email:** noah@agent-n.ai
**Via Skool Community:** Message our support team directly
**Data Protection Inquiries:** For GDPR-related requests, email noah@agent-n.ai with "Data Privacy Request" in the subject line

**UK Data Protection Authority:**
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
(For complaints or concerns about our data practices)

---


​**By using Agent-N Academy's website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.**

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